Diagnose, design, deliver, defend. We move enterprise Generative AI—Vertex AI, Gemini, AgentSpace—from proof of concept to operational reality. We speak the language of decision-makers in automotive, financial services, and global manufacturing.
Between "tried it" and "running in production" lies a ravine that quietly erodes the business in three ways:
— What does it take to avoid these three?
Generative AI has cleared the validation phase. What enterprises now confront is a different set of questions: how do we move to production? Who owns operations? How do we tighten governance and audit? Meta Flow AI is not a consultancy and not an SI shop. We are "the practitioner alongside the decision-maker, walking the project all the way to a running operation." 21 years at IBM and 12 years across foreign and domestic consultancies—33 years of knowing how decisions actually pass through a board, and what it takes to land production.
We don't end at a proposal. We bring decision-makers, the floor, and audit to a place where all three speak the same language. Single diagnostic, monthly engagement, or structural recovery for stalled projects—we engage at the depth required.
Centered on Vertex AI / Gemini / AgentSpace. From PoC to production design, implementation, and adoption—engaged from the perspectives of decision-makers, the floor, and audit.
Cross-functional DX spanning sales, service, and customer success—decomposed to a granularity the floor can run themselves. Built on Salesforce standard features with disciplined avoidance of over-engineering.
For stalled, delayed, or burning programs, we enter with a 90-day structural read and a re-anchored plan. Internal, vendor, and executive alignment—reset on a short clock.
Production deployments at scale, sourced directly and analyzed through the Meta Flow AI lens. Monthly series.
Industries and themes are abstracted under NDA, but each was carried to completion under my direct accountability. Specifics can be shared individually, within the bounds of permission, at our first meeting.
Planning, design, and operational application of an AI-agent platform on Google Cloud (Vertex AI / Gemini / AgentSpace). Architecture organization covering security, access control, audit logging, and operability.
Built customer-facing touchpoints—inquiry, test-drive booking, event participation, opportunity management—on Salesforce Sales / Experience Cloud, in agile cadence. Acted as bridge between Japan and US teams, managing progress and issues.
Diagnosis of delay drivers, issue management, recovery planning, and execution support for a Salesforce-centered DX program. Process review and automation of personalized, undocumented work were part of the rebuild.
Specification work for new features in the smartphone app accompanying a major automotive OEM's next-generation EV. Documented Japan-side requirements; drove revisions through working sessions with the India-based development team.
As Dedicated Support, handled technically intractable issues between Level-1 and the India offshore team. Root-cause investigation, data recovery, and English-language technical communication.
Led proposal, requirements definition, virtualization consolidation, SAP infrastructure build, and service-in. Carried multiple large-scale system-renewal programs through to completion.
Standard is 90 days plus a monthly engagement. Single diagnostic also available. At every phase, deliverables are converted into materials decision-makers can use directly.
Inventory the current PoC, operations, organization, and contracts—through the lens of the decision-maker. Reframe the information into a form that clears collective approval.
Production architecture, operating model, SLAs, audit governance, and education—designed as a unified system. Craft an interim proposal that lands both executive approval and floor-level consent.
Build out the production implementation of priority use cases, alongside internal teams or vendors. Also functions as a PMO that immediately closes decision lags.
Internalize operational KPIs, risk governance, and improvement cycles. Exit criteria and next-phase options are designed in from day one.
Joined IBM Japan in 1991. Spent 21 years across PC development, solution engineering, and service delivery—including a contribution to the ThinkPad 235 program and renewal projects for major financial institutions. Received IBM Japan Division Awards (1996/2001/2006), the SE Award (2011), and a stock-option grant from the US headquarters (2001).
From 2013, moved through foreign and domestic consultancies. Currently General Manager and Senior Consultant in the IT Strategy Consulting practice at Happifeeling. Primary focus areas: DX driven by Salesforce Sales / Experience Cloud, and planning, design, and operational application of Generative-AI agent platforms on Google Cloud (Vertex AI / Gemini / AgentSpace).
Strengths lie in understanding requirements, design, development, and operations end-to-end—and bridging business intent with technical implementation. Multinational-team experience across Japan, US, and India contributes to architecture organization that anticipates production rather than stopping at PoC.
From "we'd like to take stock first" to "we want production committed within the next quarter"—we engage at the depth required. Invoice billing and mid-term cancellation clauses supported.
A 30-minute online meeting. We hear the current state and key questions, and return options for how to proceed.
In 2–3 weeks, we inventory the current state and deliver a diagnostic report decision-makers can use directly.
Design, delivery, and adoption alongside your team—on a monthly cadence. Accountable across executive alignment, floor operations, and audit.